Privacy Policy

What type of personal information do we collect about you?

Personal information collected about you

 We collect personal information that you voluntarily provide. This information is collected, notably when you:

  • Register / Become a Europcar Egypt member
  • Make an online reservation
  • Enroll in a Europcar Egypt Privilege loyalty program
  • Subscribe to Europcar Egypt Newsletter / Email alerts
  • Participate in a survey, contest, or sweepstakes
  • Contact Europcar Egypt
  • Use our online services
  • Make a booking enquiry online

How do we use the data we collect - data transfer?

We collect and process your personal information in order to allow Europcar Egypt Group companies, their franchisees, sub-contractors and partners to provide you with the services ordered and the benefits in kind to which you subscribed.

In particular, we may use the information to:

  • Register you as a Europcar Egypt member and provide you with a Europcar Egypt ID
  • Process your car rental and all associated services: Get a quote / make an on-line booking / modify or cancel existing reservation / manage your invoices...)
  • Send email notifications for special promotions should you wish so
  • Contact you by email about a booking you did not complete on the Europcar Egypt website
  • Send you a summary about a booking enquiry if you agree to provide your email address
  • Manage your loyalty program
  • Respond to your questions or suggestions
  • Improve the quality of your visit to our site
  • Send you our Newsletter should you wish so
  • Manage your participation to a sweepstake or a contest
  • Contact you in order to participate in customer surveys in order to improve our services

In order to allow us to provide you with effective services, we may from time to time transfer data collected by us to other Europcar Egypt Group companies or Europcar Egypt franchisees in the EU or outside the EU for the purposes set forth herein. Such transfer does not imply any restriction and our privacy policy will be fully applicable.

Europcar Egypt has also contracted with third party service providers to manage our database and provide technical and any other support for the application. Your personal data may be disclosed and transferred to such third party service provider and other contractors as deemed necessary for the purposes described in the Privacy Policy. All third party service providers involved in the management of Europcar Egypt business have been engaged under a binding confidentiality agreement with Europcar Egypt, whereby said third party may act only upon the instruction of Europcar Egypt and have a limited access to Europcar Egypt database for the purposes of providing technical support.

Our partners and links to other websites

We have collaborated with reputable third parties to offer you a variety of travel services. All travel services throughout our Website that are provided by a third-party partner are described as such. Although we only work with reputable third parties, our business partners may have different privacy policies and practices than Europcar Egypt.

There are also several places throughout our Website that may link you to other websites that do not operate under Europcar Egypt information privacy practices. When you click through to these web sites, Europcar Egypt websites information privacy practices no longer apply. We recommend that you examine the privacy statements for all third party websites to understand their procedures for collecting, using, and disclosing your information.

How we store & protect Personal Information - Data Security

We want our members and site visitors to feel confident about using our Website and making car rental reservations, so we are committed to protecting the information we collect.
 

We will retain your personal data for only as long as required under French law for the relevant purposes described in this Privacy Policy. Europcar Egypt and its third party service providers will use appropriate physical, technical and organizational security measures to prevent unauthorized or unlawful processing, accidental loss of, destruction of, or damage to your personal data.


The Europcar Egypt network is a safe and secure online environment. Our systems are configured with data encryption, or scrambling technologies, and industry-standard firewalls. When you send personal information to a Europcar Egypt website over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Every credit card transaction you make at Europcar Egypt websites is done through our Secure Server Technology. This provides many security features, including: 
Authentication: this assures your browser that your data is being sent to the correct computer server, and that the server is secure.


Encryption: this encodes the data, so that it cannot be read by anyone other than the secure server.


Data Integrity: this checks the data being transferred to ensure it has not been altered.

You will also be able to change your password and secret question at any time by logging into your "My Europcar Egypt" profile.

How can I opt-in to receive promotional emails? - Our Opt-in Policy

As a Europcar Egypt member, you may occasionally receive, via email, information about our Products and Services, updates to our Site, customized advertisements and promotions that are targeted to your specific interest, such as special deals, promotions, contests, sweepstakes and other travel opportunities available on Europcar Egypt websites and/or sponsored by our travel service providers and advertisers. We send this information directly ourselves, or via third party service providers.

You will be sent these emails about our Site upon your request. You can subscribe in the "Profile" and "Alerts" pages of the My Europcar Egypt section, accessible through the main navigation bar of the Website or send us an email by clicking here.

In addition, in our emails and other communications, we will include instructions on how to unsubscribe.

We reserve the right to limit membership to those who will accept emails. Members will be notified via email prior to any actions taken.

This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to Europcar Egypt website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

Changes to the Privacy Policy

Our Privacy Policy is likely to be updated. We therefore recommend that you regularly review this document in order to be fully aware of our commitments regarding the security and privacy of your Personal information. If you have questions about our Privacy Policy, please Contact us.